Help & FAQs
Technical help
Practical steps for buffering, browser compatibility and device support.
Technical help
Keep the stream playing smoothly
Practical steps for buffering, browser compatibility and device support.
The stream keeps buffering or cutting out—what should I do?+
Try switching between Wi-Fi and mobile data, closing other tabs or apps that are using bandwidth, and reloading the Listen page. If the issue continues, report your device, browser and connection type through the Contact page.
Direct link to this answerWhich browsers and devices are supported?+
The live stream works on modern versions of Chrome, Safari, Firefox and Edge, on both desktop and mobile devices. Keep your browser updated and use a stable internet connection.
Direct link to this answer